Shipping and Returns
All prices in the online shop are including VAT and the choice of currency is Euro (EUR).
Payments will be made through PayPal, Stripe, SOFORT or iDeal. Please read the terms and conditions for the payment gateway chosen for the transaction, as they are responsible for the transactions made.
The prices applicable are set at the date on which you place your order. Final shipping costs and payment fees are stated in the checkout process before confirming the purchase.
If we have your requested products on stock, your order will be shipped/ or brought to you in person within 1 working day.
When shopping, an estimated shipping cost will appear below the generated purchase amount, based on shipping to the country you are in. When checking out the shopping cart, the final shipping cost will be determined after stating your delivery address, and shown in the order summary before confirming the purchase.
Netherlands - € 5,95
We are unable to return any products due to hygienic compliances when opened. Damaged or opened products will not be accepted and no refunds will be made. Freight costs for returns will be covered by the customer. However, when you are not satisfied with your purchase you can send an email to firstname.lastname@example.org. Depending on your reason for returns or exchange, our customer service will help you as much as possible.
If the product does not correspond to the standard expected, please send an email marked “Complaint” to email@example.com stating your order number and describing the nature of the complaint. Please do so as soon as possible after receiving the delivery. We will get back to you immediately to try and solve the problem.